Unifonic, a Riyadh, Saudi Arabia-based supplier of a communications platform as a carrier (CPaaS), obtained Sestek, an Istanbul, Turkey-based R&D-focused AI-powered conversational automation corporate.
The volume of the deal used to be no longer disclosed.
With the purchase, Unifonic will proceed to make bigger their suite of shopper engagement merchandise and geographic achieve.
Based in 2000, and led via CEO Prof. Levent Arslan, Sestek has advanced a collection of AI-powered conversational answers that empower corporations to enhance their buyer revel in activites. Present shoppers come with huge enterprises (together with banks and monetary products and services), world touch middle era and industry procedure outsourcing suppliers. The corporate has over 140 staff which incorporates a crew of 100+ R&D and era experts.
Led via CEO Ahmed Hamdan, supplies a communications platform as a carrier. Its answers combine buyer verbal exchange channels, together with textual content, voice, messaging and internet, right into a unmarried platform that permits corporations to create buyer relationships. The corporate connects native enterprises with their shoppers. This contains main banks, monetary establishments and executive entities all through the area, in addition to healthcare suppliers, retail and e-commerce, and shipping and logistics suppliers international.
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